Frequently Asked Questions
Account Questions:
Am I allowed to have more than one account?
We allow one account per individual. There may be more than
one account per household, however each person registering an
account must have a separate computer and separate ISP to
participate in our program.
How can I log into my account?
Log in at http://www.castlemails.info
How can I cancel my account?
Go to your user info page and at the bottom of the page you
enter your user name and password, then click cancel.
How can I cancel receiving your emails?
Your affiliateship in our program allows CastleMails to send you email messages and advertisements. You may not cancel
receiving email ads from CastleMails without terminating
your affiliateship in our program and forfeiting any and all
earnings. Log in to your account and click the "User Account Info." Link. At the
bottom of the page you will find the option to "Cancel Account".
How can I change my personal information?
Log in to your account and click the "User Account Info." link.
You will be able to edit any of your information except your Affiliate ID.
I live outside the US, can I join?
Yes, we welcome all international affiliates.
I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we
welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning
privileges.
Earnings Questions
How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change
frequently so we cannot give an exact amount for each visit, however we do give
you a large percentage of the amount we earn.
When can I request payment?
You may request payment after you have earned
$2.00.
How can I request payment?
As soon as you reach payout, you will see the redemption option appear in your
account area, after submitting your redemption request, we will validate your
account, and then begin the payment process. You will also have the option to
redeem your earnings for discounted advertising with us. When you qualify, you
will see what options are available to you in your account area.
When am I paid?
After your payment request is made and your account is in good-standing we
will issue payment to you within 30 days.
How am I paid?
Payments are made via the following payment processors:
Amazon E-Gift Ca, G-Pay, Serve, Walmart GiftCard, Wise
Referral Questions
How can I refer other affiliates?
You may place a link with your referral url to CastleMails on your website. You may add your referral url to your email signature.
You can give out flyers or advertise in any way you wish except
for Spamming.
What is my referral link?
Your personal referral link can be found on your personal
"Referral links" page.
What can I earn through referrals?
Affiliates will earn from 1 levels
of referrals.
Level 1 = 15%
Are my referral earnings working?
Yes, referral earnings are updated once a day. You must be active
on our site to earn from your referrals To qualify to receive
earnings from your downline, you must login at least once every
30 days and
click on at least 10%
of the ads we send out.
Advertising Questions
I have a website I would like to advertise, where can I find information on your
different programs and costs?
Visit our advertisers
section of the website for complete details.
I have questions not answered on this FAQ page, what can I do?
Contact Us and
supply as much information as possible so we can solve the
problem in a timely manner.
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